Effective Date: April 22, 2022.
At Happy Adventurers, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services. By accessing our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
a. Information You Provide Directly
• Name, email address, phone number, and other contact details.
• Payment information, including billing addresses and transaction details.
• Identity verification data (e.g., ID document and facial image).
• Any additional information you voluntarily share with us.
b. Information We Collect Automatically
• Device information such as IP address, browser type, and operating system.
• Usage data, including interaction with our website and services.
• Cookies and similar tracking technologies to improve user experience.
c. Information from Third Parties
We may receive additional information from third parties, such as identity verification results from Veriff.com, or social media platforms when you connect with us through those services.
2. How We Use Your Information
The information we collect is used to:
• Provide and personalize our services.
• Facilitate transactions and process payments.
• Verify your identity for security purposes.
• Communicate updates, promotions, or policy changes.
• Protect against fraud, unauthorized access, or legal violations.
• Comply with applicable legal and regulatory obligations.
3. Identity Verification
To ensure the security of our services, we may require certain users to complete an identity verification process.
a. Data Collected
For identity verification, we may request:
1. A copy of an official identification document (e.g., passport, driver’s license, or national ID).
2. A photo of your face for automatic verification purposes.
b. Purpose of Data Collection
The collected data is used to:
• Confirm the identity of users.
• Prevent fraud and unauthorized activities.
• Comply with legal or regulatory obligations.
c. Use of Veriff.com
Identity verification is processed through Veriff.com, a secure platform specializing in identity verification. For details about their privacy practices, visit their Política de Privacidad.
d. Data Retention
• Data collected for identity verification is stored for up to 2 years.
• After this period, the data will be securely deleted unless required for legal compliance.
e. User Consent
By submitting the requested identity verification information, you acknowledge and agree to:
• The collection, processing, and storage of your data for the purposes outlined in this section.
• Sharing your data with Veriff.com solely for verification purposes.
f. User Rights
Users undergoing identity verification have the following rights:
• Access: Request details about the data collected.
• Rectification: Correct any inaccuracies in your data.
• Deletion: Request data deletion before the retention period, where permitted.
• Restriction: Limit data processing in specific circumstances.
4. Sharing Your Information
We share your information only as necessary and with trusted third parties, including:
• Service providers assisting with identity verification (e.g., Veriff.com).
• Payment processors and transaction facilitators.
• Legal authorities, when required by law.
We do not sell or rent your personal information to third parties.
5. Your Rights
Depending on your location, you may have the following rights under data protection laws:
• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request the deletion of your data, subject to legal or contractual obligations.
• Data Portability: Obtain a copy of your data in a portable format.
• Withdraw Consent: Revoke your consent for specific processing activities.
To exercise your rights, please contact us here.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and track website performance. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material updates through our website or other communication channels.
